Cogniphone Long Distance Frequently Asked Questions...
Q. Are there any signup fees, monthly fees or minimum usage required?
A. No.
Q. What are my billing options?
A. At this time automatic payment by credit card is the only option available. Cogniphone
long distance phone service is accepting Visa,MasterCard and American Express credit cards.
Q. How long does it take to switch to CogniPhone ?
A. This varies and is primarily based on how long your local phone company takes to
process the change order. The average time is 2 weeks, but in some areas it may take
as little as 2 days.
Q. How do I know when I'm switched to CogniPhone long distance?
A. You can dial 1-700-555-4141 and a recording will announce who your long
distance carrier is.
Q. Can I get a calling card?
A. Calling card is included in your long distance service at no extra cost.
You can obtain your calling card PIN and view the rates by using your Administraton Web Page.
Q. How about the line quality?
A. CogniPhone uses one of the nation's largest interstate long distance carriers with
complete fiberoptic networks that provide the crystal clear connection - actually one
of the best in US.
Q. If I switch to CogniPhone does this mean my international calls will automatically
be carried by CogniPhone?
A. Yes, unless you have other arrangements in place with your local phone provider. If there
are any restrictions on your lines, international service will not be switched. If you are
not sure of any existing arrangements, you will need to contact your local phone provider
to confirm.
Q. Does CogniPhone come with a dial around feature to place calls while
waiting to be switched?
A. Yes, after you have submitted and activated your online order, you can use
CogniPhone's dial around feature from your registered phone number. Rates charged
can be viewed by clicking on the Rates link from CogniPhone's home page.
Q. Does CogniPhone come with a dial around feature to place calls while
waiting to be switched?
A. After your CogniPhone account is created you can have additional phone lines
added to your account through your secure online account access web site.
Click Here to switch to Cogniphone long distance
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