Cogniworld Long Distance


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  <td valign= Cogniworld Long Distance (3.49¢ per minute anytime)
* Very Cheap International Rates! *
Cogniworld - Cogniworld Long Distance. High-quality long distance telephone service at a cheap discount rate, provided by Cognigen Networks, Inc. Featuring crystal-clear quality, all phone calls billed in 6-second increments, 6-second minimum per phone call (30 second minimum for International calls), toll-free service at the same low rate, no contract and no commitment, online account management system, no additional phone numbers to dial, superior customer support.


cogniworld long distance

Cogniworld Long Distance Frequently Asked Questions...

Q. Are there any signup fees, monthly fees or minimum usage required?

A. There are no monthly fees or minimum usage required (there will be a $1.99 billing fee with the "Bill Me" option in any month where usage is lower than $20). We do not charge a "sign up" fee; but local phone companies normally charge a fee to switch your service.

Q. How long does the switching process take?

A. This varies and is primarily based on how long your local phone company takes to process the change order. The average time is 5 business days, but in some areas it may take as little as 2 days.

Q. What is the process after the online order is submitted?

A. Your account will be verified either over the phone by an automated system or by email. This is a necessary requirement to meet FCC guidelines and verification by phone is required in the states of CA and SD. Once your account is verified, it will be credit approved and assuming all is well, submitted to the underlying carrier to make the final switch. In certain cases where there is a PIC freeze, you may be required to call your local carrier in order to switch your lines to the underlying carrier for LD Order.

Q. How do I know when the process is completed?

A. You can dial 1-700-555-4141 and a recording will announce who your long distance carrier is.

Q. What is a PIC freeze?

A. This is when a customer makes arrangements with their local exchange carrier (local telephone company) to prevent unauthorized changing of their long distance telephone carrier (oral or written). This feature is free of charge and most of the customers don't know that they have it, which may cause the long distance order to be delayed up to several weeks. If you are unsure whether you have it or not, we strongly recommend that you contact your local phone company and check. If you do have a PIC freeze on your line, please remove it before submitting the long distance order.

Q. Can I get a calling card and is there an additional fee?

A. Calling card is included in your long distance service at no extra cost. You can obtain your calling card PIN and view the rates by using your Administration Web Page.

Q. What are my billing options?

A. COGNIWORLD supports automatic payment by credit card. You can view your statement online by using our Online Account Management System. You may also receive a monthly invoice in the mail and pay by check if you select the "Bill Me" option on the order form (there will be a $1.99 billing fee with the "Bill Me" option in any month where usage is lower than $20). All customers have access to the online account management system regardless of how they pay.

Q. How is the line quality?

A. COGNIWORLD Long Distance uses one of the nation's largest interstate carriers with complete fiber optic networks that provide the crystal clear connection - actually one of the best in the US.

Q. Can I order a toll free number?

A. Yes you can. You can do it during the signup process or after your account is created. You will be able to order toll free service and calling cards through your secure online account access web site. The monthly service charge for each switched toll free number is $1.50.

Q. Are there any taxes or other government fees?

A. Minimum taxes charged are Universal Service Fund at 9.5% and a 3% Federal Excise Tax. Monthly Presubscribed Interexchange Carrier Charge (PICC) charge may apply. Rates are subject to change anytime without prior notification.

Q. How can I add more lines to my account?

A. You can add up to 50 lines during the signup process, or after your account is created you can have additional lines added to your account through your secure online account access web site.

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