Opex Long Distance Frequently Asked Questions...
Q. Who is OPEX Communications?
A. A full service telecommunications company that specializes in the sales and support
of Long Distance and Internet Services. Our primary goal is to provide superior long distance
service with discounted rates that create value for small to medium size business and residential
consumers.
Q. How does the 100 Free Minutes from Opex Communications work?
A. You will receive up to 100 free state-to-state minutes from Opex Communications
on your sixth months bill. If you make less than 100 minutes of 1+ interstate long distance
calls, we will only
credit you the amount of minutes you actually used, up to but not more than 100 minutes.
Q. How does Opex Communications offer such low rates?
A. OPEX Communications is a carrier. We buy our network in bulk from a large nationwide
network provider called Global Crossing. Since we buy in such bulk, our rates are deeply
discounted.
We do not have the high advertising costs of a major carrier, so we pass along the savings
to our customers. It also allows us to spend our money to provide better service.
Q. How will I know if I'm switched to OPEX long distance?
A. OPEX Communications is one of the best provisioning companies of long distance
service in the country. You will receive an email from OPEX Communications when you make your
first call on our network as a thank you and verification that you are on our service. If
any problems occur while your account is being provisioned, you will be quickly contacted
by an OPEX long distance provisioning representative.
You may also visit our customer services site at
http://www.myopexinfo.com if you have further questions.
Q. What are the billing increments?
A. The length of all your long distance calls are measured (and billed) in 60/60
(60 second minimum then 60 second increments thereafter).
Q. Does OPEX Communications offer calling cards?
A. Yes. The rate is $.149 per minute. There is no connection charge, however there
is a $0.35 surcharge when used from a payphone. There is a $.99 set up fee per
card.
Q. How long should provisioning to Opex long distance take?
A. Please allow 4 to 10 days for the switch-over to take effect.
Q. Who do we contact for provisioning issues for Opex Communications?
A. Click
here or call to report any issues.
Q. What does Opex Communications charge for toll free numbers?
A. $2.00 a month for the first line and $0.53 a month for each additional toll free line.
Q. Does Opex long distance have a minimum usage fee?
A. Yes. For residential customer, if your monthly usage is less than $20, there will be a
$2 minimum usage fee. For Business customer, if your monthly usage is less than $50, there
will be a $4.99 minimum usage fee. This minimum usage fee is waived if you use the prepaid
payment option.
Click Here to switch to Opex long distance
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