Use of an outside service bureau for bill processing
such as: call rating, customer invoicing, collections,
etc.
Time of Day Routing
Route calls based on the time the call originates.
(e.g. direct morning calls to East Coast operators and
afternoon calls to West Coast operators, etc.). SMS/800
supports 15 minute time intervals.
Toll
A rated call (Contrast CDR - unrated call detail record).
Tolls appear on the Invoice Detail.
Toll Call
A call with incremental use (minute-by-minute) charges.
(Often through a Class 4 Toll Office).