TTI National Long Distance Frequently Asked Questions...
Q. How many different long distance plans does TTI National offer through Cognigen?
A. 1. TTI National Long Distance Business Package at 4.25 cents
per minute with NO monthly fee and $25 minimum usage required. 2. TTI National Long Distance Gold
Package at 4.9 cents per minute with $3.95 monthly fee and $25 minimum usage required. 3. TTI
National Long Distance Standard Package with no minimum usage required and $3.95 monthly fee.
4. TTI National Long Distance T-1 Dedicated Service with no monthly fee and $25 minimum usage
required.
Q. How will I know if I'm switched to TTI National Long Distance?
A. Just call (toll free) 1-700-555-4141 and listen for "WorldCom"
(or MCI WorldCom). Network services are provided by WorldCom. Please allow 7-10 days for full
provisioning to take place.
Q. What are the TTI National Long Distance billing options?
A. TTI National Long Distance is a direct-billed service, which
means customers will receive a separate statement (from that of your local telephone company)
each month for their service. You can either pay your invoice traditionally - with a check - or
you may elect to have your bill conveniently debited from a major credit card.
Q. Does TTI National offer Toll Free Service?
A. Yes, TTI National offers top quality toll free service at the
exact same rates as 1+ outbound calls. There is no charge for the first four lines --
a $2 charge for every additional line applies.
Q. What are the billing increments for TTI National Long Distance?
A. The length of your US Domestic long distance calls are measured
(and billed) in 6 second increments. The minimum length of each call is 18 seconds. All
international and offshore calls are billed in 6 second increments - 30 second minimum.
All calling card calls are billed in 6 second increments - 60 second minimum.
Q. Under what name will the charges appear on my phone bill?
A. Customers will receive a separate statement directly from TTI National.
Q. What are TTI National's CAC and FUSF fees?
A. The FCC imposed CAC (Carrier Access Charge) fee is $2.61/line for
Business Customers. (Does not apply to Residential Customers). The FUSF (Federal Universal
Service Fund) of 9.9% (Residential) and 9.1% (Commercial) will be charged on all interstate
and international calls.
Q. Does TTI National offer calling cards?
A. Yes. The rate is currently 13.9¢ per minute. All calling card
calls will be included in your monthly bill. A surcharge (charge varies by payphone) applies
to calling card calls originating from payphones.
Q. Does TTI National long distance credit switching fees?
A. Yes. You must call customer service (number will be provided on
your order confirmation) and tell them the amount per line and total charged on your local
phone bill attributed to switching fees. You will receive a credit for that amount on your
next TTI National long distance bill. (not to exceed $5 per line maximum)
Q. How long should the switch to TTI National long distance take?
A. Please allow 7 to 10 days for the switch-over to take effect.
You will receive an order confirmation letter directly from TTI National advising you of
the status of your order.
Click Here to switch to
TTI National long distance
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