Unitel Long Distance (3.9¢ per minute) *6 second billing!* Unitel Long Distance offers business and residential customers outstanding (USA-48 origination) service, featuring low intrastate and 3.9¢ interstate long distance rates. Six second billing - 18 second minimum. Online signup. Direct billed via U.S. mail. IN-bound Toll Free Service is available for residential and business long distance users.

Unitel Long Distance Frequently Asked Questions...

Q. When does Unitel long distance send me a bill?

A. Calls are billed monthly by direct mail.

Q. Who is the underlying carrier for Unitel long distance?

A. All Unitel long distance customers are provisioned to Global Crossing (Frontier).

Q. How will I know if I'm switched to Unitel long distance?

A. Just call (toll free) 1-700-555-4141 and listen for "Global Crossing" (or Frontier).

Q. What do I do if I miss my verification call?

A. Just go to our order form and re-enter your order. (You will not have to re-enter the entire order, just your phone, email, and zip code.) Our software will detect that you are already in the system, and prompt you to trigger another verification call.

Q. What are the Unitel long distance billing options?

A. Unitel long distance is direct-billed, which means customers will receive a separate statement each month for their long distance service. You may also arrange to pay for your service automatically each month by credit card or direct checking withdrawal.

Q. What are the billing increments?

A. The length of your long distance calls are measured (and billed) in 6 second increments. The minimum length of each call is 18 seconds.

Q. What are Unitel's PICC and USF fees?

A. The FCC imposed PICC fee is $0/line Residential; $3.75/line Commercial. The FCC imposed USF (Universal Service Fund) of 7.7% will be charged on all interstate and international long distance calls.

Q. What does Unitel charge for local long distance?

A. There is no separate rate for local long distance service (intraLATA). These calls are billed at your in-state rate.

Q. What does Unitel charge for toll free calls originating from a payphone?

A. If you have toll free (inbound) service, and someone calls your number from a payphone, there is a 35¢ surcharge (that goes to the owner of the payphone).

Q. Does Unitel long distance offer calling cards?

A. Yes. The rate is currently 14¢ per minute for domestic calls. International rates vary. A 35 cent surcharge will apply to any calls you make from a payphone.

Q. Does Unitel credit switching fees?

A. Yes. Please copy your local phone bill with the long distance switching fees on it and send it in with your first Unitel payment, the amount of the long distance switching fee will be deducted from your bill.

Q. Does Unitel offer Account Codes (PACs)?

A. Yes. They offer both verified and nonverified Product Account Codes (PACs). Use this form to order these.

Q. How long should provisioning take?

A. Please allow 10 days for the Unitel long distance switch-over to take effect. Do not change your long distance with your local phone company unless specifically instructed to do so.

Q. Who do we contact for provisioning problems?

A. Click here to report any problems.

Click Here to switch to Unitel long distance